Who to Contact
Contact information for tenants of Gatehouse Estates Property Management homes:
63 Cambridge Street
Telephone: 01480 433933
Fax: 01480 433881
- 8.30am to 5.30pm Monday to Friday
- 9.00am to 5.00pm Saturday. Please make an appointment on Saturdays as we are usually out of the office on appointments.
Who to contact at Gatehouse Estates Property Management:
To arrange a viewing, to pay a holding deposit on a property, or discuss your inventory:
April Allanson Email: Lettings at Gatehouse Estates
To report any non-urgent maintenance issues, please use the form provided HERE.
To report an urgent maintenance issue, please use this form HERE. Please note that this form will be sent to our emergency contractor. If the maintenance is of a non-urgent nature, you may be charged an emergency call-out fee.
Kim Wright (Maintenance) – e-mail: Maintenance at Gatehouse Estates
Payment of your rent and any insurance matters:
Helen Powell (General Manager) – e-mail: Rent matters at Gatehouse Estates
To discuss any on-going matters relating to your tenancy, tenancy renewal, notice to leave:
Irene Dickinson ( Administration) – email: Administrative matters at Gatehouse Estates
To discuss a pre-arranged inspection visit:
Kim Wright. Email: Property inspection visits at Gatehouse Estates
Or, if you have received a letter informing you of a forthcoming inspection visit, and you would like to make us aware of a maintenance issue, please use this form.
If you have a grievance, or wish to discuss a matter that you’re unclear about, please call our office on 01480 433933, and we will do our best to help, by passing your comments to the appropriate person at Gatehouse Estates Property Management.
At some point, you will be asked to write to us, either by snail mail or email as we will always need a complaint to be in writing.